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|a 2004065601
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|a0073017272 (pbk.) :|cNT1298.00
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|a9780073017273 (pbk.)
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|awj 00005900
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|aDLC|cDLC|dDLC
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|pBOOK|d651.73|eM465|y2006
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|
|aMaxwell, Dorothy|q(Dorothy A.)
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|aPhone skills for the Information Age /|cDorothy Maxwell.
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| 250 |
|
|a3rd ed.
|
| 260 |
|
|aBoston :|bMcGraw-Hill/Irwin,|cc2006.
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| 300 |
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|ax, 142 p. :|bill. (some col.) ;|c28 cm.
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| 500 |
|
|aIncludes index.
|
| 650 |
0
|
|aTelephone in business.
|
| 650 |
0
|
|aTelephone etiquette.
|
| 856 |
42
|
|3Publisher description|uhttp://www.loc.gov/catdir/enhancements/fy0619/2004065601-d.html
|
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41
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|bLB|cE0005900|d651.73|eM465|pBOOK|y2006|zCIR|m1298|tDDC
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