| 008 |
|
950316s1995 xxua b 001 0 eng d |
| 015 |
|
|a95013290
|
| 020 |
|
|a0131808036
|
| 035 |
|
|ahcl00038170
|
| 040 |
|
|aTMUE|beng|cTMUE|dTMUE
|
| 043 |
|
|aa-ja
|
| 050 |
14
|
|aHD62.15|bE254 1995
|
| 082 |
04
|
|a658.5/62/0952|220
|
| 084 |
|
|a658.5620952|bE16|2ncsclt
|
| 100 |
1
|
|aEbertsRay E|d1954
|
| 245 |
10
|
|aThe myth of Japanese quality / |cRay and Cindelyn Eberts
|
| 260 |
|
|aUpper Saddle River, N.J : |bPrentice Hall PTR, |cc1995
|
| 300 |
|
|ax, 338 p : |bill ; |c25 cm
|
| 504 |
|
|aIncludes bibliographical references and index
|
| 650 |
0
|
|aTotal quality management|zJapan
|
| 650 |
0
|
|aQuality control|zJapan
|
| 650 |
0
|
|aQuality of products|zJapan
|
| 650 |
0
|
|aCustomer services|zJapan
|
| 700 |
1
|
|aEberts Cindelyn G
|
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