| 008 |
|
050910s2004 xxuac b 000 0 eng d |
| 020 |
|
|a1562863711 ((pbk./CD-ROM))
|
| 040 |
|
|aTMUE|beng|cTMUE|dTMUE
|
| 082 |
04
|
|a302.2
|
| 100 |
1
|
|aOreyMaureen C
|
| 245 |
10
|
|aCommunication skills training / |cMaureen Orey, Jenni Prisk
|
| 260 |
|
|aAlexandria, VA : |bASTD Press, |cc2004
|
| 300 |
|
|ax, 196 p : |bill., port ; |c28 cm + |e+ 1 CD-ROM (4 3/4 in.)
|
| 490 |
1
|
|aASTD trainer's workshop series
|
| 504 |
|
|aIncludes bibliographical references (p. 193-194)
|
| 650 |
0
|
|aInterpersonal communication
|
| 650 |
0
|
|aCommunication in organizations
|
| 650 |
0
|
|aConflict management
|
| 700 |
1
|
|aPrisk Jenni
|
| 710 |
2
|
|aAmerican Society for Training and Development
|
| 830 |
0
|
|aASTD trainer's workshop series
|