| 008 |
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061205s2007 xxua 001 0 eng d |
| 020 |
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|a9780321434531 ((pbk.))
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| 035 |
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|a00244770
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| 040 |
|
|aTMUE|beng|cTMUE|dTMUE
|
| 082 |
04
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|a658.8/4|221
|
| 100 |
1
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|aMulderSteve|d1968
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| 245 |
10
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|aThe user is always right : |ba practical guide to creating and using personas for the Web / |c[Steve Mulder with Ziv Yaar]
|
| 260 |
|
|aBerkeley, CA : |bNew Riders, |cc2007
|
| 300 |
|
|axvii, 293 p : |bill. (some col.) ; |c23 cm
|
| 490 |
1
|
|aVoices that matter
|
| 500 |
|
|aIncludes index
|
| 650 |
0
|
|aWeb sites|xDesign
|
| 650 |
0
|
|aInternet users
|
| 650 |
0
|
|aInternet marketing|xPlanning
|
| 650 |
0
|
|aElectronic commerce|xCustomer services
|
| 700 |
1
|
|aYaar Ziv
|
| 830 |
0
|
|aVoices that matter
|